Useful resources
Independent, official sources for motoring information — registration, your consumer rights, and roadside support.
Vehicle registration & transport
State authorities
Your state's transport authority handles vehicle registration, safety inspections, written-off vehicle registers, and roadworthy / safety certificates.
Consumer rights & warranties
If something goes wrong
You have substantial protection under Australian Consumer Law. These resources cover your rights with car servicing, new-car warranty, dealer disputes, and choosing where to have your car serviced.
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accc.gov.au
ACCC — Consumer guarantees
Your statutory rights under Australian Consumer Law. Car servicing is a service and covered by the same consumer guarantees as any other.
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accc.gov.au
ACCC — New car warranty & servicing
The ACCC's position on independent servicing: your new-car warranty is not voided by choosing an independent qualified mechanic, provided manufacturer specs are met.
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qld.gov.au
Office of Fair Trading Queensland
QLD's consumer affairs body. Handles disputes with motor dealers and repairers, and licenses motor industry traders.
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Industry & roadside
Other useful links
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racq.com.au
RACQ
Queensland's motoring club. Roadside assistance, vehicle inspections, insurance, and consumer advice on cars and motoring law.
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aaaa.com.au
Australian Automotive Aftermarket Association
The peak body for Australia's automotive aftermarket. Campaigns for the right to repair and access to manufacturer data for independent mechanics.
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mtaq.com.au
Motor Trades Association Queensland
Industry body representing motor trades businesses in Queensland. Information on consumer rights and how to choose a qualified mechanic.
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infrastructure.gov.au
Federal Department of Infrastructure
National vehicle standards, recalls register, and import rules. Useful for confirming whether your vehicle has an outstanding manufacturer recall.
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productsafety.gov.au
Vehicle recalls register
Check whether your car has an outstanding safety recall. Recalls are free to have fixed at any authorised dealer regardless of age.
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